Refund Policy

Subscribe Now

1. Overview

This Refund Policy explains the terms and conditions under which refunds are provided for the IPTV services offered by getbestiptv.com (“Get Best IPTV”, “we”, “us”, or “our”).
Our goal is to ensure transparency in our refund process and to maintain customer satisfaction while upholding fair business practices.

2. Refund Eligibility Period

Seven-Day Refund Policy:
Customers who subscribe to our IPTV services are eligible to request a full refund within seven (7) calendar days from the date of their initial subscription purchase.

3. Conditions for Refund

  • Refund Request: To initiate a refund, customers must contact our support team within the seven-day period. The request should include the customer’s full name, account details, and the reason for the refund.
  • Non-Transferable: Refunds are available only to the original purchaser and cannot be transferred to another account or individual.
  • Payment Method: Refunds will be processed through the same payment method used during the original purchase.
  • Processing Time: Once approved, refunds may take up to 5–10 business days to appear in the customer’s account, depending on the payment provider.

4. Non-Refundable Circumstances

  • Renewals: Refunds do not apply to subscription renewals. Only the initial purchase is eligible under this policy.
  • Partial Refunds: We do not issue partial refunds for unused portions of a subscription once the seven-day period has expired.
  • Technical Issues: If your refund request is due to technical problems, we encourage you to contact our support team first. We will make every effort to resolve issues that are within our control before processing a refund.

5. Cancellation of Service

Subscribers wishing to cancel their service after the seven-day period must follow the cancellation steps described in our Terms of Service.
No refunds will be issued for cancellations made after the seven-day refund window.

6. Contact Information

For refund requests or questions regarding this Refund Policy, please contact our support team at:

Email: support@getbestiptv.com
Website: https://getbestiptv.com

7. Policy Amendments

Get Best IPTV reserves the right to modify or update this Refund Policy at any time.
Any changes will take effect immediately upon being posted on our website or communicated directly to customers.

Scroll to Top